Delete your account in the app
- Sign in to K53 Next.
- Open your Profile or Settings.
- Select the account-deletion option.
- Read the confirmation and confirm permanent deletion.
Request deletion by email
If you cannot sign in, email info@swartlanddigital.co.za from the address connected to your K53 Next account. Use the subject “K53 Next account deletion”. We may ask you to verify account ownership before processing the request.
What is deleted
Deletion removes or de-identifies the personal information and study data associated with your account, including your profile, quiz history, progress, mistakes, bookmarks and preferences.
What may be retained
Limited records may be retained where reasonably necessary for fraud prevention, security, dispute resolution or legal compliance. De-identified information that can no longer identify you may be retained. Encrypted backups may take a limited period to expire.
Timing
We aim to complete verified deletion requests without undue delay and within the time required by applicable law. Account deletion is permanent and deleted study progress cannot be restored.